{"type":"run_started","input":"Something is wrong with one of my recent payments, but I do not have the details in front of me. Can you sort it out?"}
{"type":"model_request","model":"claude-haiku-4-5","messageCount":1}
{"type":"model_response","stopReason":"end_turn","usage":{"input":1168,"output":76},"latencyMs":0}
{"type":"model_request","model":"claude-haiku-4-5","messageCount":3}
{"type":"model_response","stopReason":"end_turn","usage":{"input":1255,"output":97},"latencyMs":0}
{"type":"model_request","model":"claude-haiku-4-5","messageCount":5}
{"type":"model_response","stopReason":"tool_use","usage":{"input":1363,"output":137},"latencyMs":0}
{"type":"tool_call","tool":"escalate","ok":true,"input":{"reason":"Customer reported a payment issue but did not provide payment ID or email address needed to look up the payment. Customer has requested resolution without providing necessary information.","priority":"normal"}}
{"type":"model_request","model":"claude-haiku-4-5","messageCount":7}
{"type":"model_response","stopReason":"tool_use","usage":{"input":1526,"output":161},"latencyMs":0}
{"type":"tool_call","tool":"resolve","ok":true,"input":{"action":"escalated","message":"Your payment issue has been escalated to our support team. They will contact you to gather the necessary details (payment ID or email address) and investigate what went wrong with your recent payment.","references":["tkt_1"]}}
{"type":"run_completed","ok":true}